Forward

Sr Manager, Account Management - National

Dallas, TX, United States · Senior · Full-time

Sponsorship not specified$10k-$15kDetected 1134 days ago

SalesforceAccount ManagementLeadershipCommunicationProblem SolvingMentoring

About the role

Our fully remote team works hard, but we fully embrace the advantages of this new paradigm.
The National Growth team is responsible for conference attendance and customer site visits.
This role provides timely reporting to senior-level management on goals, metrics and lessons learned to ensure ongoing growth.

Connect with key stakeholders and department staff to understand their pain points and identify opportunities for FORWARD to support their work
Maintain close ties with existing customers and be present during fulfillment conversations in order to be considered a trusted thought partner for customers
Identify and propose pilot programs for customers, stand up new pilot programs, design a playbook for successful programs, and facilitate a smooth handoff to the Operations Team
Ability to build strong relationships and influence government agency partners

Continue strategic outreach to existing customers with the goal of identifying and proposing pilot programs and expansion opportunities
Ability to take the initiative and work both independently and as part of a team
Eager to be part of a team that puts a premium on assuming best intentions and giving one another grace

This listing is sourced directly from Forward's careers page and normalized into a canonical job model.