Roku
Account Coordinator
New York, New York
Sponsorship not specified$65k-$72kDetected 8 hours ago
Data VisualizationProject ManagementSalesforceCRMPipeline ManagementExcelCommunicationCollaborationTime ManagementPublic SpeakingOrganizational SkillsMicrosoft Office
About the role
- This role requires a proactive, detail-oriented individual with strong communication and organizational skills who is eager to learn and adapt in a dynamic, fast-paced environment.
- You will be grouped into a pod servicing one of our major lines of business (Enterprise, Indy, Political, Media & Entertainment, or Brand Activation).
- For New York Only - The estimated annual salary for this position is between $65,000-$72,000 annually.
Responsibilities
- Partner with Client Services, Sales, and cross-functional teams to deliver exceptional advertising campaign support.
- Manage and master tools like SFDC/Tarmac, Roku DMP, Tableau, Prisma, and other systems critical to campaign execution.
- Support campaign planning, execution, and monitoring, including creative asset QA, tag mapping, and measurement setup.
- Analyze campaign performance metrics to identify trends, flag critical data to Sales and Client Services leads, and provide actionable insights to drive upselling and campaign renewals.
- Develop a deep understanding of the Roku platform, ad products, and the evolving media landscape to effectively support client goals.
- Create post-campaign wrap reports tailored to client needs and account tiers.
- Build and maintain strong relationships with internal teams and clients to ensure satisfaction and trust.
- Comfort managing tier 3 accounts end-to-end with minimal support.
Requirements
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- We're Excited If You Have
Nice to have
- Familiarity with CRM software and project management tools (a plus).
Skills
- Strong written and verbal communication skills.
Compensation
- For New York Only - The estimated annual salary for this position is between $65,000-$72,000 annually.
Benefits
- This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Company info
- The Client Services Team at Roku plays a critical role in delivering top-tier service to our advertisers.
- Our collaborative group partners closely with Client Services, Sales, and other cross-functional teams, including Ad Operations, Sales Planning, Rev Ops, Inventory, and more to ensure campaigns are executed flawlessly.
- Our goal is to provide unmatched support to our clients while leveraging Roku's unique platform and ad products to drive meaningful results.
This listing is sourced directly from Roku's careers page and normalized into a canonical job model.