HeyGen
IT Engineer
San Francisco, Palo Alto, Los Angeles · Senior
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About the role
- Access Control: Strictly execute technology onboarding and offboarding, ensuring zero-lag access revocation during departures.
Responsibilities
- In this role, you won't just close support tickets-you will own our IT infrastructure, security footprint, and physical workspace operations.
- As we scale, you will eventually manage external contractors to support day-to-day tasks, keeping your focus on architecture, cost optimization, and operational excellence.
- Endpoint Security: Manage Endpoint Detection and Response (EDR) tooling to monitor, detect, and mitigate workforce security threats.
- SaaS Management: Provision, manage, and audit user access across our entire corporate software stack.
- AI Workforce Administration: Manage the deployment and compliance of "AI employees" and automated workflows integrated into our business.
- Workplace Infrastructure: Maintain physical office IT hardware, equipment, and conference room media setups in our Bay Area hubs.
- High-Leverage Support: Act as the strategic layer for employee onboarding infrastructure; guide teammates on setting up environments rather than troubleshooting basic helpdesk queries.
Requirements
- Professional Experience: 5+ years of experience in IT operations, systems administration, or a similar high-ownership IT role, preferably within a fast-scaling tech startup.
Nice to have
- Over the last decade, visual content has become the preferred method of information creation, consumption, and retention.
- Learn more at www.heygen.com.
- Position Summary
- HeyGen is looking for a proactive, high-ownership IT Systems & Operations Owner to join our team in the Palo Alto, San Francisco or LA office.
- You will act as the primary point of contact for all things IT, balancing immediate tactical unblocking with long-term strategic automation.
- Core Responsibilities
- Security & Endpoint Management
- Data Protection:
Compensation
- $120,000 - 180,000 annually
- Please note that the salary information is a general guideline only.
Benefits
- Competitive salary and benefits package.
- As part of our total rewards package, HeyGen offers comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional health resources.
Company info
- About HeyGen At HeyGen, our mission is to make visual storytelling accessible to all.
Equal opportunity
- HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- HeyGen is an Equal Opportunity Employer.
This listing is sourced directly from HeyGen's careers page and normalized into a canonical job model.