Relay
Strategic Operations Manager - Partnerships
Boston, MA
Sponsorship not specifiedDetected 116 days ago
BigQuerySnowflakedbtData VisualizationLLMsAgentic AIHubSpotSalesforceCRMSalesPipeline ManagementAccountingForecastingCustomer SuccessLeadershipCollaboration
About the role
- We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.
- The annual salary range for this role is $130,500 USD to $166,750 USD.
- For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $145,000 USD.
Responsibilities
- Develop and maintain channel-specific go-to-market frameworks that define how we acquire, activate, and expand relationships with accounting and bookkeeping professionals.
- Identify and drive strategic growth opportunities within the A&B segment and present data-backed recommendations to senior leadership to optimize partner sales in alignment with business priorities.
- Design, document, and continuously improve the end-to-end sales process for A&B channel reps, from prospecting through close and handoff.
- Partner with Sales Enablement to ensure Sales team has the playbooks, tools, and training needed to effectively engage accounting and bookkeeping professionals.
- Lead pipeline management best practices, deal inspection cadences, and stage conversion optimization using modern B2B go-to-market motions and key revenue metrics.
- Monitor and optimize the partner onboarding journey, reducing time to value and friction points
- Conduct deep-dive analyses on funnel conversion, churn risk, partner engagement, and seasonal trends specific to the A&B market.
- Establish and monitor channel KPIs, including ARR/MRR growth, client referral rates, partner retention, and bookings velocity.
- Analyze partner activity, client outcomes, and workflow adoption to uncover insights, including tracking the realized value Relay delivers to partners' clients (e.g., cash flow impact, workflow ROI)
- Use data to inform program improvements, partner segmentation, territory management and strategic focus areas
Requirements
- You have 4+ years of experience in sales or partner enablement, partnerships, consulting, strategy and business operations, sales operations, or other sales channel-facing roles
- You are a systems thinker with a focus on execution, able to take ideas from concept to launch and scale them effectively
- Strong analytical skills with the ability to turn complex data sets into clear, actionable insights.
- You are a strong communicator who thrives in cross-functional environments and can translate complexity into clarity
- Familiarity with data infrastructure and analytics tools (e.g., dbt, BigQuery, Snowflake, Metabase, Looker).
- Experience working directly with AI agents, LLM-based applications, or prompt engineering in a production environment.
- You have worked with SMBs in North America
Compensation
- A take-home case study followed by a 60-minute Google Meet video call with our team
- Our Compensation Approach
- We believe Relayers should feel rewarded for the impact they have on our mission and growth.
- Compensation follows impact.
- As impact increases, compensation grows, and we do not limit compensation changes to a once-a-year review cycle.
- The annual salary range for this role is $130,500 USD to $166,750 USD.
- Own the revenue planning process for the A&B sales channel, including annual planning, quota design, territory modeling, and headcount forecasting.
Benefits
- Build and maintain dashboards and reporting frameworks that provide real-time visibility into channel health, pipeline trends, rep performance, and revenue attainment.
This listing is sourced directly from Relay's careers page and normalized into a canonical job model.