Battlecreekchurch

IT Support Specialist

Broken Arrow, OK

Sponsorship not specified$50k-$75kDetected 26 days ago

BashPowerShelliOSExcelCustomer SupportCommunicationProblem SolvingSharePoint

About the role

For recruitment related questions, email our HR team.
What You'll Be Doing This isn't just a job-it's a calling.
This role exists to help people advance in their journey with Christ in Tulsa, America, and the World.

The IT Generalist provides frontline technical support for BattleCreek Church, troubleshooting hardware, software, and network-related issues, assisting with service requests, and ensuring a consistent and efficient end-user technology experience.
This role supports day-to-day IT operations, including device setup, issue resolution, and managing Help Desk tickets.
Your Day-to-Day Every day looks different, but here's a snapshot of what you'll be up to: Technical Support & Maintenance Test and validate hardware and software functionality; coordinate repairs or replacements with vendors.
Install and support AV systems in conference and collaborative spaces.
Support equipment setups for events, trainings, and meetings as needed.
Perform hardware/software updates to ensure systems remain current and secure.
Assist with support of the security camera system (PVMS).
Assist the System Administrator with: Microsoft 365 Admin Center Active Directory Group Policy Configuration and installation of access points, servers, and related hardware Networking initiatives and projects End User Support & Help Desk Operations Serve as the first point of contact for user-reported IT issues.
Document issues and resolutions in the help desk system and maintain accurate historical records.
Provide troubleshooting support for Microsoft 365, Windows, macOS, networking, and printing issues.

Certifications in CompTIA A+/Network+, Microsoft certifications, or similar are preferred.
Proficiency in Microsoft Windows, Microsoft 365 apps, and SharePoint Proficiency with Apple macOS and iOS

Prioritize, assign, and resolve Help Desk tickets in a timely and professional manner.
Script, configure, and deploy desktops, laptops, and peripheral devices for staff and volunteers.
Assist users in diagnosing hardware, software, and user-related errors and guide them through solutions.
Assist in onboarding/offboarding processes, including account setup and device provisioning.
Educate users on IT best practices and tools used within the church environment.
Director of IT/Facilities to help all people, of all ages, all the time, advance in their journey with

Skills & Strengths: We are looking for someone who: Align with the vision and mission of BattleCreek Church.

You believe that God's Presence changes everything!
You excel in a fast-paced environment, embrace change with a positive attitude, and never settle for boredom because ministry is your calling!
The Essentials Depending on the role, you might find yourself in an office, on stage, out in the community, or working behind the scenes.
Evening and weekend hours may be required-it's all part of ministry life!
This role is primarily office-based but may involve some physical activity, including standing, lifting (up to 50-75 pounds), kneeling, setting up equipment, or prepping for events-sometimes even late at night.
Don't worry; we'll ensure you know what to expect!
How to Apply Think this sounds like a great fit?
Apply today or submit your resume through www.battlecreekchurch.com/careers.
If you have any questions about employment with BattleCreek Church, email hr@battlecreekchurch.com.
We can't wait to hear from you!

This listing is sourced directly from Battlecreekchurch's careers page and normalized into a canonical job model.