NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture

Salesforce Solution Architect, ITSM

Remote - United States · Senior

Sponsorship not specified$94k-$266kDetected 20 days ago
AWSLLMsUX DesignProject ManagementSalesforceCustomer SupportLeadershipCommunicationCollaboration

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
  • We anticipate this job posting will be posted on 09/16/2026 and open for at least 3 days.

Requirements

  • 5+ years of project delivery experience with Salesforce, specifically with Service Cloud and Experience Cloud
  • 2+ years of project delivery experience with Salesforce, specifically with Data Cloud and Agentforce
  • 3+ Years leading and implementing with other ITSM platforms including ServiceNow
  • Background experience in ITSM/ITIL methodologies
  • Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development
  • Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology
  • Experience leading Enterprise Service Cloud projects - including ground-up Service and Sales Cloud deployments
  • Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously

Nice to have

  • Preferred Skills:

Skills

  • Expertise providing solution architecture on Salesforce Experience Cloud
  • Salesforce certifications in Service Cloud and Experience Cloud
  • Ability to understand and assess how business processes can be improved using Salesforce
  • B.S. in Computer Science, Engineering, or similar technical degree or equivalent experience
  • As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
  • California Annual Salary Range
  • $94,400 to $266,300 USD
  • Cleveland Annual Salary Range
  • $87,400 to $213,000 USD
  • Colorado Annual Salary Range
  • $94,400 to $230,000 USD
  • District of Columbia Annual Salary Range

Compensation

  • As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
  • California Annual Salary Range
  • Cleveland Annual Salary Range
  • Colorado Annual Salary Range
  • District of Columbia Annual Salary Range
  • $100,500 to $245,000 USD

Company info

  • Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.
  • We are proud to be creating the future of generative AI and AI agents.
  • Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation.

Equal opportunity

  • We believe that no one should be discriminated against because of their differences.
  • All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
  • Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
  • For details, view a copy of the Accenture Equal Opportunity Statement

Visa & Work Authorization

  • ability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law
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