Mainsail Lodging & Development
Multi-Outlet Food & Beverage Supervisor
Fort Myers, FL · Part-time
Sponsorship not specifiedDetected 5 days ago
ExcelCustomer SupportCommunicationMentoringMicrosoft Office
About the role
- Responsible for supporting the Food & Beverage management team with the day-to-day operations for all Food and Beverage outlets in the hotel and/or Caloosa Sound Convention Center & Amphitheater.
- All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.
Responsibilities
- Maintain professionalism with team members, managers and guests.
- Manage differing personalities within the office, the hotel, and the community
Requirements
- Maintain the highest degree of confidentiality
- In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
- Ability to sit or stand for extended periods of time
- Ability to communicate clearly
- Ability to work long hours as needed
- Ability to work effectively in stressful, high pressure situations
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Skills
- Solve team member issues such as call outs or any other daily issue that should arise with team members
- Find solutions to guest issues such as last-minute changes in reservations, cancellations, etc.
- Stay on the floor the entire meal period
- Monitor hours and watch the flow of business and make cuts appropriately as to not negatively affect the service levels.
- Ensure daily side work has been completed prior to staff leaving
- Ensure team is in proper uniform/approved attire
- Ensure team members are aware of all applicable laws regarding alcoholic beverages
- Monitor and maintain tables
- Rotate stations fairly
- Demonstrate positive communication with team
- Maintain fair and consistent coaching and counseling
- Attend meetings as necessary
Benefits
- Full-time Associate Benefits
- Part-time Associate Benefits
- All above-listed benefits except for Medical Insurance and Holiday Pay
- Corrected vision to normal range
Visa & Work Authorization
- oyer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related condit
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