bibliu
Customer Service Manager
Abilene, Texas · Full-time
Sponsorship not specifiedDetected 20 days ago
Customer Support
About the role
- Our revenue has grown rapidly, with 150% YoY growth in the last three years.
- Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.
Responsibilities
- In late 2023, we acquired Texas Book Company (now 'BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US!
- Maintain clean and organized displays, ensuring shelves are stocked and well presented
Requirements
- Experience working in a retail or cashier role
- If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you.
Benefits
- BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.
- We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students.
- We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.
- Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials.
- We are a diverse and inclusive team of professionals who are passionate about education and technology.
- Join us and help revolutionize the way students and educators access and interact with learning materials!
- Participate in inventory counts and help track stock levels
- Notify appropriate staff about out-of-stock or defective items
Company info
- Our platform provides rich engagement data to academics and allows students to find information faster.
- Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit.
- We are very excited about our growth and are expanding the team to meet our new market potential!
- Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team.
- Assisting customers in-store and over the phone with professionalism and a positive attitude
- Follow up with customers regarding special orders and notify them of any issues or arrivals
This listing is sourced directly from bibliu's careers page and normalized into a canonical job model.