Brilliant Earth

Operations Assistant - Fulfillment

Secaucus, NJ

Sponsorship not specifiedDetected 14 days ago

LeadershipCommunicationCollaboration

About the role

Operations Assistant - Fulfillment - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package.
Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.
To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post!

Perform quality assurance checks on incoming and outgoing product
Support customer care team via phone and email with any product-related escalations
Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail
A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets.
The team coordinates and executes day to day operations while maintaining strong relationships with our partners.
As a team member, you will collaborate within a close-knit team, and learn every aspect of the business.
Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
We aim to support our growing families.

When it comes to our customer's biggest moments, you know it's the little things that count the most.
You have a passion for process and a keen eye for detail in a fast-moving work environment.
You have a way with words.

Experience in data entry or administrative fields preferred
Experience in a fast-paced, high-volume work environment
A passion for socially and environmentally responsible organizations and products
We want to see you sparkle!
Diverse, mission-minded team.
Learn more about our impact and team diversity Here!
Lifestyle Spending Account.
Employee Discounts.

Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.

In addition, we offer competitive compensation and a robust benefits package, including:
Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education.
Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Mental Wellness Perks.
We offer access to mental health resources, such as self-care apps and seminars.
Medical, Dental, and Vision.
We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions.
Paid Time Off.
We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
Parental Leave.
Disability and Life insurance.

Review orders to ensure they are ready to ship to customers
At Brilliant Earth, we're passionate about the employee experience.
That's why we offer an excellent training program and endless opportunities for career growth!
We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
At Brilliant Earth, we're committed to your well-being.
That's why we offer a generous 401k match.
Everyone at Brilliant Earth has a voice - we want to hear yours!
If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team.
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
We are hard-working team players that welcome challenges and rise to any occasion.
At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team.
More About Us

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way.

This listing is sourced directly from Brilliant Earth's careers page and normalized into a canonical job model.