Pultegroup
Customer Care Manager II
Myrtle Beach, SC · Mid
Sponsorship not specifiedDetected 13 days ago
RecruitingCustomer SupportLeadershipCommunication
About the role
- If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
- PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings.
Responsibilities
- Build a Career That Builds Your Future - with PulteGroup!
- Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence.
- We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
- For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive.
- Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
- Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
- Lead root-cause analysis.
- Perform minor service-related tasks (e.g., adjustments, repairs), as requested.
- Establish and maintain positive customer relationships.
- Responsible for the build quality confirmation of the home before delivery to the customer.
Requirements
- Typically requires a University degree or equivalent experience and minimum 2-4 years of prior relevant experience.
- Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
- Knowledge of cost management principles and practices
- Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building.
- Ability to work in various weather conditions - heat, rain, cold, etc.
Benefits
- We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an
Company info
- Manage trades to completion of service requests to customers' satisfaction.
- Responsible for customer satisfaction metrics related to customers serviced.
Equal opportunity
- Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.
- equal opportunity to participate in the
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This listing is sourced directly from Pultegroup's careers page and normalized into a canonical job model.