Himarley
Sr. Partner Implementation Manager
Hybrid - Boston, MA · Senior
Sponsorship not specified$103k-$191kDetected 53 days ago
Project ManagementStakeholder ManagementCustomer SuccessCommunicationCollaborationProblem Solving
About the role
- Insurance touches people during some of the most challenging moments in their lives.
- If you believe insurance can combine operational excellence and automation with a human touch, we'd love to meet you.
- The annual base salary for this role is expected to fall within the range of [$103,000-$191,000], depending on experience, skills, qualifications, and location.
Responsibilities
- Lead end-to-end partner implementations, serving as the primary project manager from kickoff through Customer One go-live
- Conduct discovery sessions with partners to understand operational workflows, business goals, and integration opportunities
- Design and configure workflows, events, and messaging experiences that support seamless customer and adjuster journeys
- Collaborate with partners and internal teams to define use cases and ensure solutions align with business and customer needs
- Identify, articulate, and quantify the value delivered to partners, carriers, and policyholders through implemented workflows
- Coordinate cross-functional resources across Product, Engineering, Customer Success, and partner teams to ensure successful execution
- Manage implementation timelines, risks, dependencies, and stakeholder communication throughout the project lifecycle
- Drive adoption and readiness activities to support successful launch and long-term partner success
- Strong project management skills with the ability to manage multiple complex implementations simultaneously
- Strong consultative and relationship management skills when working with external partners and cross-functional internal teams
Requirements
- 6-7 + years of experience in implementation management, professional services, partner operations, or a related function in SaaS or insurance
- Strong analytical and problem-solving skills, including the ability to identify, articulate, and quantify business value
Compensation
- The annual base salary for this role is expected to fall within the range of [$103,000-$191,000], depending on experience, skills, qualifications, and location.
Benefits
- Offers are determined based on these factors as well as internal peer equity.
Company info
- What We're Looking For:
- Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve.
- Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston Office for 2-3 days each week.
- At Hi Marley, we are committed to fair and transparent pay practices.
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This listing is sourced directly from Himarley's careers page and normalized into a canonical job model.