Entrega

Entrega

Client Delivery Lead

Troy, MI

Sponsorship not specifiedDetected 75 days ago
Project ManagementRecruitingPerformance ManagementLeadershipCommunicationCollaborationMentoring

About the role

  • This leader is responsible for ensuring that client commitments are delivered successfully across engagements - on time, within scope, and with consistently high quality.
  • Depending on candidate experience, this role may also oversee the Project Management Office (PMO) to ensure strong project management standards and execution discipline across the company.
  • This role requires a leader who combines client relationship maturity, operational discipline, and strong delivery leadership within a professional services environment.

Responsibilities

  • Maintain strong delivery governance across projects and delivery teams
  • Manage delivery escalations and ensure timely resolution of client delivery issues
  • Partner with Client Services leadership to align client expectations with delivery capability
  • Ensure delivery leaders maintain strong communication and trust with client stakeholders
  • Ensure delivery teams maintain strong project oversight and execution discipline
  • Develop and maintain project governance frameworks and best practices
  • Support the development and coaching of project management talent
  • We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value.
  • We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management.

Benefits

  • Monitor delivery health across active engagements

This listing is sourced directly from Entrega's careers page and normalized into a canonical job model.