TMX

Solutions Specialist

Toronto - 100 Adelaide St W

No sponsorshipDetected 28 days ago

Business DevelopmentCustomer SupportLeadershipCommunicationCollaboration

About the role

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.
This role reports to: Senior Manager, Market Solutions Job Location: Hybrid (2-3 days in office) - based in Toronto, ON.
Salary Range: $90K/year - $95K/year CAD.

As a Market Solutions Specialist, you will drive technical excellence by providing critical support for the seamless delivery of TMX trading and market data products to our diverse customer base.
Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

Monitor the health of Trading and Market Data systems.
Coordinate customer communications with other TMX teams and business units as required.
Gather market intelligence and engage product management with new development ideas.
Monitor the activity of competitors in the territory and summarize to management with recommendations for action.
Minimum of two years of experience in a front-line customer service environment.
Strong knowledge of the market data and securities industry is essential.
Excellent interpersonal, written, and verbal communication skills.
Strong computer and detail-oriented skills.
Firm understanding of network fundamentals.
Good troubleshooting skills.
Understanding of ITIL best practices and industry standards is an asset.
Some experience with an internet based information delivery systems is an asset.

$90K/year - $95K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we".

United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress.
Ready to be part of the action?

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

This listing is sourced directly from TMX's careers page and normalized into a canonical job model.