Coveo
Strategic Account Manager
United States
Sponsorship not specifiedDetected 13 days ago
Computer VisionAccount ManagementProcurementCustomer Success
About the role
- Proven success managing complex global accounts and engaging executive stakeholders, including Chief Executive Officers (CEOs), Chief Information Officers (CIOs), and senior business leaders.
Responsibilities
- Drive AI adoption where it matters most.
- If you're energized by building executive relationships, navigating complex organizations, and delivering long-term customer success, you'll feel right at home.
- Build and strengthen executive relationships across business and technology leaders, including C-suite stakeholders, by delivering strategic guidance and business value.
- Lead complex commercial negotiations and successfully navigate global procurement processes to close expansion opportunities.
- Partner closely with Customer Success, Product, Marketing, Renewals, and Support teams to deliver a seamless customer experience while sharing customer insights that influence our product strategy.
Requirements
- Experience selling artificial intelligence (AI), cloud, data, or other emerging enterprise technologies.
- A collaborative mindset with the ability to influence cross-functional teams and thrive in a high-growth environment.
- 10+ years of experience exceeding sales targets while growing existing enterprise software or Software-as-a-Service (SaaS) accounts.
- Strong strategic account management skills with the ability to align technology solutions to customer business priorities and long-term outcomes.
Company info
- As a Strategic Account Manager at Coveo, you'll grow a portfolio of global strategic customers by expanding their adoption of our AI platform and helping them solve complex business challenges.
- Own a portfolio of global strategic customers, leading the entire account lifecycle while serving as their trusted advisor and primary point of contact.
- Develop and execute strategic account plans that align Coveo's AI platform with your customers' business objectives, driving expansion, customer satisfaction, and long-term growth.
This listing is sourced directly from Coveo's careers page and normalized into a canonical job model.