TalTeam
Senior Product Manager
Washington, District of Columbia, USA · Senior · Contract
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About the role
- Three of which are managing enterprise platforms.
- Candidates with only program or project management experience need not apply.
Responsibilities
- This role will partner with teams across the Client to deliver streamlined, user centric solutions for how employees request services, resolve incidents and fulfill mission critical operational needs.
Requirements
- The candidate shall also demonstrate the below knowledge and experience: Minimum 6 years of direct product management experience.
- Proficiency in requirements gathering, data analysis and KPI driven prioritization and decision making Expertise in stakeholder management Proficiency in user story writing and backlog management.
- Experience with Agile/Scrum delivery methodologies Proven experience delivering user centric workflow management solutions and experiences.
- Knowledge of change management and incident management processes.
- Experience working with ServiceNow.
Skills
- Deep understanding of ITSM principles and frameworks Experience managing helpdesk/service desk operations and workflows.
Company info
- Background: We are seeking a Senior Product Manager to lead the strategy, stakeholder engagement, prioritization and roadmap of our enterprise workflow management platform.
This listing is sourced directly from TalTeam's careers page and normalized into a canonical job model.