College Board

College Board

Assistant Director, Workplace Experience

Reston, VA · Director · Full-time

Sponsorship not specified$58k-$78kDetected 90 days ago
LogisticsVendor ManagementLeadershipCommunicationOrganizational Skills

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odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

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Green-card filing pattern in this occupation

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About the role

  • WX is positioned as a strategic, culture-shaping function tied to talent attraction and retention, not traditional facilities management.
  • As the Assistant Director of Workplace Experience in Reston, you are the operational leader responsible for the full workplace experience at College Board's Reston, Virginia office.
  • Reston Operations Leadership & Service Excellence (35%)

Responsibilities

  • The Workplace Experience (WX) Team at College Board creates exceptional environments where employees connect, collaborate, and do their best work.
  • Own day-to-day operational strategy and service delivery for the Reston office, ensuring a consistently excellent experience for all employees and visitors.
  • Manage meeting and event logistics including large-scale gatherings, leadership visits, and cross-organizational events hosted in Reston.
  • Manage the Reston office technology ecosystem including the workspace booking platform and conference room AV systems.
  • Manage the office snack and beverage program including vendor relationship, inventory oversight, and budget.
  • Develop programming calendar aligned with organizational priorities and employee feedback.
  • Coordinate with NYC and PR counterparts to share best practices and maintain consistent programming standards.
  • Manage all Reston vendor relationships (snack and beverage, security, property management, janitorial, catering, office supplies, group lunch ordering ) with documented SLAs and quarterly performance reviews.
  • Own the Reston WX operational budget, tracking spend and flagging variances proactively.
  • Experience in a leadership or supervisory capacity, such as shift lead, team lead, or similar, with demonstrated ability to direct others, coordinate a team, and take ownership of outcomes.

Requirements

  • All CB employees are required to occasionally travel to meet in person for business purposes.
  • 2 to 4 years of experience in a hands-on, service-delivery or operations role, with backgrounds in hospitality, retail, food service, facilities coordination, or a similarly fast-paced, customer-facing environment strongly encouraged.
  • Experience with workplace data and the ability to translate operational metrics into strategic insights.

Compensation

  • Ability to travel on behalf of College Board business 1 to 3 times per year.
  • Your exact salary will depend on your experience, and how your background compares to others in similar roles at the College Board.

Benefits

  • You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process.
  • Ensure compliance with health, safety, and security protocols; serve as office emergency coordinator.

Company info

  • Serve as primary point of contact for property management, managing the building relationship including escalations, maintenance requests, and building communications.
  • Oversee the vendor-managed security program including guard scheduling, performance monitoring, and escalation protocols.
  • Design and execute the Reston workplace programming strategy including holiday celebrations, cultural events, team luncheons, and welcome experiences for hybrid visitors.
  • Evaluate new vendor opportunities and make recommendations to Director.
  • Process and approve invoices and purchase orders within delegated authority.

This listing is sourced directly from College Board's careers page and normalized into a canonical job model.