Opendoor

Opendoor

Homeowner Engagement Associate

Miami, FL · Full-time

Sponsorship not specifiedDetected 16 days ago
LLMsOutbound SalesCadenceCommunication

About the role

  • These are sellers who have already raised their hand.
  • They've told us they're considering selling their home.
  • If you default to AI in how you approach work, you'll fit right in.

Responsibilities

  • Prosecute the Pipeline Own a daily queue of newly qualified sellers who completed onboarding but haven't scheduled or completed their in-home assessment.
  • Move with speed: response time and contact cadence matter, and you'll treat every minute a lead sits in the queue as money on the table.
  • Bring the voice of the seller back to the team: what they're confused about, what they're afraid of, what would get them to "yes." Build AI-Native Workflows Treat AI as a teammate.
  • Use AI to draft outreach, summarize calls, score leads, generate next-best-actions, and automate the mundane parts of the job.
  • Prototype tools yourself using AI - outreach automations, lead enrichment, call analysis, transcript search.
  • Partner with engineering to take the prototypes that prove out and turn them into scaled, production-grade systems the whole floor can use.
  • Partner Cross-Functionally Work shoulder-to-shoulder with closers, ops, marketing, and eng to close the loop between handoff, assessment, and offer.

Requirements

  • You see the queue, you work the queue, you find the thing nobody else is doing, and you do that too.
  • Builder Instincts You can prototype enough to prove a workflow works without waiting on an engineer.
  • Comfort with high outbound volume and real-time performance metrics.

Nice to have

  • Spanish language fluency a plus.

Company info

  • what they're confused about, what they're afraid of, what would get them to "yes." Build AI-Native Workflows Treat AI as a teammate.
  • Set the bar for what an AI-leveraged SDR can do.
  • Surface patterns in the funnel that need product or marketing attention - friction in onboarding, mismatched expectations, broken handoffs - and push for fixes.
  • Bring sharp diagnoses and clear recommendations to your manager; don't just flag problems, propose solutions.
  • What We're Looking For You don't need a sales background.
  • You need to be the kind of person who is going to outwork, outthink, and out-iterate everyone else in the room.
  • While using AI to do it.
  • Hungry You measure the day in conversations had, assessments scheduled, and offers delivered.
  • You're the first one in and the last one out because you're chasing a number, not a clock.
  • You want to win, you want to be measured, and you want to be rewarded for what you produce.
  • Self-Motivated Nobody has to tell you what to do next.
  • You're comfortable in a high-ambiguity, high-ownership environment where the playbook is being written in real time - by you.
  • Customer-First Every seller you talk to is in the middle of one of the biggest financial decisions of their life.
  • You lead with empathy, you listen before you pitch, and you only push when pushing is in their interest.
  • You believe that doing right by the seller is how we build a business that lasts.
  • Excited to Build from Zero You're not looking for a role with a finished playbook and a tenured manager.
  • You want to build the playbook.
  • You're energized by ambiguity, by being early, and by the leverage that comes from being the person who figures it out first.
  • AI-Native You default to AI.
  • You use LLMs to draft, summarize, analyze, automate, and prototype.
  • You've used Claude, ChatGPT, Cursor, Lovable, Gumloop, or similar tools to build something real - even if it was small.
  • When you hit a wall, your first move is to ask AI how to get around it, not to ask a human.
  • You know your limits and you know how to partner with engineering to scale what you build.
  • You'd rather ship a rough 80% solution this week than a perfect 100% solution next month or quarter.

Visa & Work Authorization

  • Authorized to work in the U
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This listing is sourced directly from Opendoor's careers page and normalized into a canonical job model.