Goodleap

Principal Product Manager, Fraud and Risk

San Francisco, CA · Principal

Sponsorship not specified$230k-$260kDetected 127 days ago

Machine LearningData ScienceProduct ManagementProduct StrategyLeadershipCommunicationRisk Modeling

About the role

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand.
This is a high-impact IC role responsible for architecting the systems, controls, and decisioning that protect our credit products, consumer payments, and homeowner experiences while maintaining a seamless, high-conversion user journey.

Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
Partner with Security to strengthen identity and account integrity, shaping product- side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.

The ideal candidate brings systems-level thinking and the ability to operate with significant autonomy in a fast-moving fintech environment, doing the work, not just directing it.
Required Skills, Knowledge & Abilities:
it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!

10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.

The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.
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This listing is sourced directly from Goodleap's careers page and normalized into a canonical job model.