Indie Campers
Sr. Rental Service Agent
Los Angeles, California, United States · Senior
Sponsorship not specified$70k-$80kDetected 1 day ago
LogisticsCustomer SupportMentoring
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- This role is 70-80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness.
Responsibilities
- Maintain complete accuracy of fleet status and readiness in the operational systems
Requirements
- 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments
Compensation
- Compensation package that includes Performance and Referral Bonuses;
Benefits
- Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs
Company info
- Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
- The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.
- As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
- The Role
- Track daily KPIs;
- Promote ancillary products through value-based selling;
- Conduct basic RV/van checks (battery, water systems, gas, lights, tyres);
- Promptly escalate complex technical or mechanical problems to regional servicing teams;
- Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires;
- Oversee the preparation and presentation of RVs for sales appointments;
- Able to lift or move light-to-moderate items (10-15 kg) and able to stand, walk, and move across the depot for long periods;
- Comfortable working indoors and outdoors in varying weather conditions;
- Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide.
- With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
- Strong hands-on operational capability, with the ability to step into daily depot workflows;
- Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
- Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
- Driving License required;
- English proficiency (mandatory);
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;
- $70.5K per year
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This listing is sourced directly from Indie Campers's careers page and normalized into a canonical job model.