saferidehealth

Head of Strategy & Operations

United States

Sponsorship not specifiedDetected 20 days ago

PythonSQLExcelLogisticsCadenceLeadershipCommunication

About the role

This is one of the most leveraged roles in the company.
You will work directly with the COO and senior leadership on the business's highest-priority operating and strategic problems.
Your mandate is simple and hard: make SafeRide more scalable, more profitable, and more operationally disciplined.

Lead the Strategy & Operations Function
Lead and develop the S&O team (~10 FTEs)
Own the S&O roadmap, prioritization, operating cadence, and quality of output
Coach and develop the team - without micromanaging
Lead Strategy, Analysis, and Executive Decision Support
Build models, analyses, and executive-ready recommendations that drive major business decisions - personally when needed, not just through the team.
Partner directly with the COO to shape operating strategy, prioritize the highest-leverage work, and move executive conversations from discussion to decision.
Build operating workarounds where product capability lags operational need

It is a hands-on operating leadership seat for someone who can lead a high-performing team, go deep into data, influence executives, solve ambiguous problems, and personally do the work when required.

8-10 years of total experience in strategy, operations, consulting, or a combination
Strong consulting foundation - MBB (McKinsey, Bain, BCG) is strongly preferred
Post-consulting experience leading a Strategy & Operations, BizOps, or Strategic Operations function at a high-growth, top-VC-backed startup
comfort leading high-autonomy operators through influence and standards, not micromanagement
Demonstrated ability to use data - Excel proficiency is non-negotiable, and you should be the kind of person who reaches for the spreadsheet before reaching for the meeting
Communication range across executives, peers, and frontline operators - you can run a working session with the COO at 9am and a process review with the Call Center at 2pm without changing your effectiveness
A history of operating in ambiguous environments where the problem isn't defined for you
MBA from a top program or equivalent achievement signal.

SafeRide is a Series D company operating at meaningful scale: approximately $750M in annual run rate, 300+ employees, and meaningfully profitable.

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America.
SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers.
This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process.
SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country.
approximately $750M in annual run rate, 300+ employees, and meaningfully profitable.
scaling the operating model, increasing profitability, improving systems and processes, and building the infrastructure required for the next stage of growth.
Learn more at www.saferidehealth.com.
SafeRide is a Series D company operating at meaningful scale: approximately $750M in annual run rate, 300+ employees, and meaningfully profitable.
The company is now in a critical enterprise-building phase: scaling the operating model, increasing profitability, improving systems and processes, and building the infrastructure required for the next stage of growth.
SafeRide is hiring a Head of Strategy & Operations to lead the Strategy & Operations function and serve as a key operating partner to the COO.
When the company has a hard problem that cuts across functions, you will be in the room.

This listing is sourced directly from saferidehealth's careers page and normalized into a canonical job model.