Athenago

Forward Deployed Engineer, Routines

Los Angeles

Sponsorship not specifiedDetected 6 days ago

LLMsAI OrchestrationProduct ManagementProduct StrategyShopifyCommunicationCollaborationProblem SolvingAdaptability

About the role

Routines are the heartbeat of daily engagement with Athena AI.
The Forward Deployed Engineer, Routines will work directly with Athena's clients and XPs to configure, customize, and troubleshoot Routines so they fit each client's real workflow -- then turn what's learned into better templates and product improvements.

Partner Directly with Clients and XPs: Work one-on-one to configure, test, and troubleshoot Routines against each client's real workflows, tools, escalation rules, and edge cases.
Help XPs Build and Polish Their Own Skills: Work hands-on with XPs to develop and refine the individual skills they need, so those skills can be used by the Athena AI agent or plugged into a Routine wherever applicable.
Curate What Graduates into a Template: When a client-specific build proves valuable, decide whether it should become a reusable template or client-archetype variant, and shape what that first version looks like -- in partnership with product and engineering.
Help XPs Build and Polish Their Own
Athena is the first company to build a human-in-the-loop executive support system, combining trained Executive Assistants with market-leading AI to help them stay organized, follow through on priorities, and operate at their highest level.
When a client-specific build proves valuable, decide whether it should become a reusable template or client-archetype variant, and shape what that first version looks like -- in partnership with product and engineering.
Comfortable spotting when a one-off solution should become a template, and shaping that first version, without needing to own the full roadmap or engagement metrics.

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.

Adaptability: Energized by solving one client's problem at a time rather than designing only for the average case
Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
Comfortable working with integrations and APIs, LLM-based agent systems, and automation/workflow tooling.

Athena is one of the largest companies in this category, with 3,000+ clients and over $100M in annual run rate.

Customize and Extend Routines for Real Cases: When a stock template doesn't fit, build the custom skill, integration, or tool that makes it work, then judge whether it belongs in the core product.

We are fully global, working across time zones and cultures.
Who We're Looking For
We're looking for people who take their work seriously and want to get better at it.

Employer
At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment.
We believe that diversity enriches our organization, enhances creativity, and drives innovation.

This listing is sourced directly from Athenago's careers page and normalized into a canonical job model.