Prologis

Prologis

Property Administrator (Real Estate & Customer Experience Coordinator)

Miami, Florida · Contract

Sponsorship not specified$28k-$38kDetected 14 days ago
SalesforceCRMExcelLogisticsCustomer SupportCommunicationTime ManagementMicrosoft OfficeAccounts Payable

About the role

  • From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably.
  • The ideal candidate thrives in a fast-paced, customer-centric environment, where they'll balance multiple priorities and respond to internal and external customer needs.

Responsibilities

  • Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET.
  • Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information.

Requirements

  • 3+ years of experience in administrative role, customer service, real estate or related field.
  • Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).

Nice to have

  • Valid driver's license and the ability to travel to multiple.
  • Knowledge of CRM systems as Yardi, salesforce
  • Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities.
  • Candidate will demonstrate willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
  • Exercises sound judgment, creative thinking, and accountability for outcomes.

Compensation

  • $27.89 - $38.46/hour ($58,000 - $80,000 annual).
  • Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
  • Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation.

Benefits

  • And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development.
  • All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents.
  • Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits.
  • We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

Company info

  • Real Estate & Customer Experience Coordinator, Broward/Palm Beach
  • As a Real Estate and Customer Experience Coordinator, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to customers in 10 million square feet of industrial buildings in the South Florida Market.
  • Our customer base is diverse and we're looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations.
  • A day in the life
  • include:
  • Provide operational and communications support to enable the CET to dedicate more time to meeting their customers' needs.
  • Coordinates and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution.
  • Review and post monthly rent charges & enter work order tickets and process accounts payable in various programs.
  • Work with property manager (Real Estate & Customer Experience Mgr.), maintenance technician, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues.
  • Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices.
  • Building blocks for success

This listing is sourced directly from Prologis's careers page and normalized into a canonical job model.