FedEx

Ops Coordinator-EE/DOT

LA Crosse, WI, US · Full-time

Sponsorship not specified$0k-$0kDetected 18 days ago

ExpressLogisticsCustomer SupportLeadershipMentoringMicrosoft Office

Responsibilities

Provides operational support in the pickup and delivery (P&D) area through the coordination of quality, service and administrative functions.

Dispatches couriers to minimize costs and ensure service integrity.
Tracks service, safety, cost, and quality metrics for the facility.
Investigates and responds to customer complaints (e.g., early/late pickups, rude couriers).
Reports, investigates and follows up on schedule delays, accidents, and equipment failures.
Coaches drivers and conducts check rides for methods and safety (defensive driving, etc.).
May oversee the P&D operation when P&D Manager is absent.
Bachelor's degree in Business, Logistics or a related area preferred.
Minimum Experience Six months pick-up and delivery operations, administrative support, training, or customer service experience required.

$22.30 to $33.84 Per Hour Additional Details: Full-Time: Monday - Friday 6:00AM to 2:30PM For details on our comprehensive benefits, click here.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.
Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual ) Right to Work Notice ( English ) / ( Spanish )

Full-Time: Monday - Friday 6:00AM to 2:30PM For details on our comprehensive benefits, click here.
Equal Opportunity Employer including, Vets/Disability.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

This listing is sourced directly from FedEx's careers page and normalized into a canonical job model.