Medfar
Customer Onboarding Specialist - Ontario
Ottawa, Ontario, Canada · Full-time
Sponsorship not specifiedDetected 97 days ago
Project ManagementOnboardingCustomer SupportEHR/EMRCommunicationCollaborationPublic Speaking
About the role
- As a Product Deployment Specialist, your role consists of supporting clinic staff in the optimal use of our web-based electronic medical record (EMR), while ensuring a successful implementation adapted to the reality of each clinic.
- Your contribution to the deployment team will have a direct and significant impact on improving clinical processes.
- You will be joining a multidisciplinary team whose mandate is to welcome new clients and guide them in the adoption of our care management solutions.
Requirements
- Availability: Flexibility in schedule and ability to travel throughout Ontario
Compensation
- Annual training allowance ($1,500) to support your professional development
Benefits
- Healthcare insurance from day one
- An onboarding program to help you get familiar with our environment and the digital healthcare field
- Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being
- Paid time off: 3 weeks + 1 additional week between Christmas and New Year
Company info
- Post-secondary studies in the field of health, education, health software, and project management. any other relevant field or equivalent experience.
- 2 to 3 years of relevant experience in project management and software deployment.
- Strong sense of organization and structure of a work plan.
- Excellent customer service and thoroughness.
- Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others.
- Excellent communication in French & English, both orally and in writing.
This listing is sourced directly from Medfar's careers page and normalized into a canonical job model.