Veritas Veterinary Partners
Veterinary Hospital Manager
Tustin, CA · Director · Full-time
No sponsorship$95k-$115kDetected 11 days ago
Performance ManagementPatient CareLeadershipCommunicationCollaborationMentoringOrganizational SkillsOSHA
About the role
- The Hospital Manager serves as an operational resource to the Hospital Director, ensuring daily functions run smoothly across departments while supporting team development, compliance and client experience goals.
- This role is a key connector between frontline teams and senior leadership, translating strategy into day-to-day execution.
- Monitor staffing levels and scheduling to ensure adequate coverage across all departments and shifts.
Responsibilities
- Veritas Veterinary Partners seeks a highly organized and people-centered Hospital Manager to support the operational leadership of a Partner Hospital.
- Oversee and coordinate daily operational workflow across departments including client experience, patient care and support services.
- Serve as the primary operational point of contact when the Hospital Director is unavailable, making sound decisions to maintain continuity.
- Support the recruitment, onboarding and orientation of new team members in coordination with the Hospital Director and People and Culture Operations.
- Partner with department managers and supervisors to address performance concerns, scheduling conflicts and team dynamics.
- Support a culture of exceptional client service by modeling professional, compassionate communication and resolving escalated concerns.
- Monitor client satisfaction data and work with department managers to address patterns and implement improvements.
- Financial and Compliance Support
- Support compliance with DEA, OSHA, state veterinary licensing and internal policy requirements.
Requirements
- Strong organizational skills with experience managing schedules, workflows and operational systems.
- Excellent communication and interpersonal skills with the ability to engage effectively across all levels of the organization.
- Experience in specialty or emergency veterinary medicine or human hospital operations.
- Familiarity with practice management software such as ezyVet, Impromed or AVImark.
- Maintain operational logs, compliance checklists and required documentation to support regulatory and accreditation standards.
- Required
- Bachelor's degree in Business, Healthcare Administration or a related field, or equivalent combination of education and professional management experience.
- Minimum three years of management experience in a veterinary, human healthcare or high-volume service environment.
- Demonstrated ability to manage multi-department operations and lead cross-functional teams.
- Preferred
- Prior experience in a PE-backed or multi-site healthcare organization.
- Certified Veterinary Practice Manager (CVPM) or equivalent management credential.
- Work Environment
- This position is onsite full-time at a Partner Hospital in a fast-paced specialty and emergency veterinary environment. The role requires frequent movement throughout the facility, extended periods at a computer for administrative tasks, and availability during varying shifts including some evenings and weekends based on operational needs. The Hospital Manager may be exposed to animal handling, medical equipment and clinical noise.
- Employee Benefits
Compensation
- $95,000 - $115,000 annual salary
Benefits
- Medical, dental, life, and vision insurance options
- Employer paid basic life insurance + optional add on policies
- Paid time off and sick pay
- Employee discounts and insurance perks
- Employee referral bonus program
- Access to mental health and other various support options
- Continuing education support for licensed staff
Company info
- At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide.
- Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community.
- We are committed to supporting the well being, growth, and stability of our team members:
Visa & Work Authorization
- Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently.
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This listing is sourced directly from Veritas Veterinary Partners's careers page and normalized into a canonical job model.