Hermès
Client Relations Center Training Coordinator
Manhattan, NY, United States
Sponsorship not specifiedDetected 15 days ago
Mentoring
About the role
- Typical training topics include Hermès service standards, product expertise, and CRC systems, with the goal of enhancing the overall client experience.
- Through classroom and virtual facilitation, coaching relationships, team meeting workshops, and the development of training resources, in...
Responsibilities
- As the CRC Training Coordinator, you will be responsible for supporting the organizing and delivery of a wide range of curricula to support the success and long-term development of CRC team members.
- Your primary mission will be to support the CRC Training Manager with onboarding, training and coaching of CRC team members.
Company info
- The Client Relations Center (CRC) is dedicated to providing exceptional, timely and professional client service via phone, email, and live chat.
- Serving as an extension of our boutiques, the CRC is a vital part of the Hermès client journey, ensuring every client receives a high-touch experience that reflects Hermès' values of service and excellence.
This listing is sourced directly from Hermès's careers page and normalized into a canonical job model.