B.F. Saul Company Hospitality Group

Assistant Front Office Manager - Holiday Inn Dulles

Sterling, Virginia

Sponsorship not specified$55k-$60kDetected 20 days ago

ProcurementCustomer SupportLeadershipCommunicationCollaborationMentoring

About the role

Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years.
These are operated by a team of more than 1,000 enthusiastic hospitality professionals!
Are you looking for a great place to work?

Achieves business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses.
Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B.
Conduct routine inspections of front desk operations to maintain standards per B.

Experience/Knowledge/Skills/Abilities: 2+ years of customer service and 1+ years supervisory/management experience required.
Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
Must be able to manage multiple priorities in a fast-paced environment.
Physical: Ability to lift, push or pull up to 75 pounds on an occasional basis.
Assists with required training for department team members and ensuring training records are maintained.
Must have high attention to detail, good communication skills and leadership ability.
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B.
Ability to lift, push or pull up to 75 pounds on an occasional basis.
Education: High school diploma or GED required, college degree or equivalent experience preferred.
Experience/Knowledge/Skills/Abilities: 2+ years of customer service and 1+ years supervisory/management experience required. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests. Must be able to manage multiple priorities in a fast-paced environment. Demonstrates clear written and verbal communication skills.

High school diploma or GED required, college degree or equivalent experience preferred.

2+ years of customer service and 1+ years supervisory/management experience required.
Demonstrates clear written and verbal communication skills.
along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.
This position is responsible for ensuring outstanding guest service and effective operations of the front desk.

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental

Employer/Veterans/Disabled
equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled

This listing is sourced directly from B.F. Saul Company Hospitality Group's careers page and normalized into a canonical job model.