Five9

Five9

Senior Software Engineer

United States (Remote) · Senior

Sponsorship not specifiedDetected 11 days ago
PythonGoReactVue.jsFull-Stack DevelopmentAWSGCPAzureCloud PlatformsKubernetesPrometheusGrafanaPlatform EngineeringAPI DevelopmentRESTgRPC

About the role

  • Join us in bringing joy to customer experience.
  • We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Responsibilities

  • Own end-to-end delivery of modernized services: back-end APIs (Go/Python) paired with clean, functional front-end interfaces (React or Vue) that surface platform data and controls to internal users.
  • Build and maintain internal web UIs using modern front-end frameworks (React or Vue) - dashboards, tooling consoles, and operational interfaces that teams actually want to use.
  • Design and develop robust REST/gRPC back-end APIs in Go and Python following clean architecture patterns.
  • Own the platform observability stack: design, implement, and continuously improve our Grafana, Prometheus, and Loki deployment for all internal services.
  • Build and maintain Grafana dashboards and alerting rules that provide actionable signal for on-call engineers
  • define and manage SLIs/SLOs across critical platform services.
  • Implement Prometheus exporters for custom internal services and integrate alerting with PagerDuty or equivalent.
  • Build and maintain Grafana dashboards and alerting rules that provide actionable signal for on-call engineers; define and manage SLIs/SLOs across critical platform services.
  • Drive log aggregation strategy with Loki - label taxonomy, retention policies, and LogQL query libraries for common operational queries.
  • Design, develop, and support robust APIs and automation services from scratch using Go and Python.

Skills

  • Decompose monolithic or ad-hoc scripts into properly structured, independently deployable services with clearly defined interfaces.
  • Full-Stack Development
  • Ensure front-end and back-end components are instrumented end-to-end with traces, metrics, and structured logs from day one.
  • Observability & Telemetry
  • This is a private cloud/ on-premise infrastructure position.
Apply directly at Five9 →Create a free account for alerts like thisView Five9 immigration profile

This listing is sourced directly from Five9's careers page and normalized into a canonical job model.