Agility Robotics
Senior Systems Administrator, IT
Hybrid- Fremont, CA · Senior · Full-time
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About the role
- Agility's commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers-tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work.
- Agility Robotics is deploying humanoid robots that are solving real-world challenges in logistics and manufacturing.
- Perceiving and understanding the world is critical to Digit's success in these applications.
Responsibilities
- As systems administrator you will own the development of endpoint management and IT products across the organization
- Design, develop, deploy and maintain long lasting solutions to reduce friction and support engagement
- Identify trends in request tickets and help build automation and process/product improvements to make the company work more effectively over time and intelligently reduce risk
- Collaborate with the rest of the IT to manage inbound support requests and incidents, and resolve them according to our service level agreements
- Provide top tier customer support in-person, in our ticketing system, and via chat for escalated issues
- Drive documentation and training for our employees to effectively use our corporate tools
- Experience in a multi-input, fast-paced IT support organization that prioritizes customer service, security, and innovation
- The IT team is looking for a senior systems administrator to help build core systems and improve our work from the ground up.
- Everyone at Agility Robotics is a stakeholder and a partner.
- IT has a diverse range of functions, including incident response, laptop support, office networking, audio/visual administration, SaaS application integration, new hire orientation, and end-user training.
Requirements
- 6+ years of experience deploying solutions and maintaining IT products as a systems administrator in a technical environment
- Familiarity with our operating systems of choice, including macOS, Ubuntu, and Windows
- Experience driving product improvements and policies in Okta, GitHub, Slack, Google Workspace, NinjaOne, Zoom, and Jira
- Experience configuring and maintaining common small office networking products
Nice to have
- Experience with discrete manufacturing
- Experience in risk management within SOC 2 Type 2 compliance & SOX controls
- In addition to our core values, which are not unique to this position and are necessary for Agility Robotics employees:
- We value high-performing creative individuals who dig into problems and opportunities
- We strongly believe everyone should be treated with respect and dignity while performing the duties and responsibilities of their position
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
- These ranges may be modified in the future.
- 401(k) Plan: Includes a 6% company match.
Compensation
- The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience.
Benefits
- Parental Leave: Generous paid parental leave programs.
- Annual Discretionary Bonus: Provided for eligible roles.
Company info
- The IT team has the twin responsibilities of making the technology that every Agility Robotics uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack.
- We do that by promoting secure, repeatable processes, supporting data wherever it lives, and delivering self-service solutions whenever possible.
- The ability to thrive as a regional operator as part of a geographically diverse team
Visa & Work Authorization
- asis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law
This listing is sourced directly from Agility Robotics's careers page and normalized into a canonical job model.