ALS Global

Accounts Receivable Senior Collector

Houston, Texas, United States of America · Senior

Work authorization requiredDetected 34 days ago

NegotiationAccountingSAPERPCustomer SupportAR/VRLeadershipCommunicationCritical ThinkingMentoringOrganizational SkillsMicrosoft OfficeAccounts PayableNetSuite

About the role

Conduct outreach via phone, email, and written correspondence to resolve past-due balances
Review and analyze customer account history to identify discrepancies and trends
Handle escalated collection issues and negotiate payment plans, settlements, or dispute resolutions

Responsibilities

The Senior Collector is responsible for managing high-volume outstanding receivables, resolving complex account issues, and driving successful recovery strategies to minimize delinquencies and support company cash-flow goals.
Plan, evaluate, implement and continuously improve all aspects of the procure to pay process.
Manage assigned portfolio of customer accounts to ensure timely payment collection
Maintain accurate documentation of contact attempts, outcomes, and account notes in system
Collaborate with Sales, Customer Service, and Billing teams to resolve invoicing issues
Mentor and support junior collectors, assisting with training and best practices
We invest in our people with programs and opportunities that help you build a diverse career with us.

Requirements

Strong understanding of collection procedures and credit policies
Ability to handle sensitive situations with professionalism and tact

Nice to have

Bachelor's 3-5+ years of collections or accounts receivable experience (B2B preferred)

Skills

Strong analytical skills, critical thinking, and keen attention to detail.
Effective oral and written communication skills, as well as negotiation skills.

Benefits

Must have average vision and able to see to read reports and operate equipment.
Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
Additional vacation days for years of service
Business support for education or training after 9 months with the company
Learning & development opportunities (unlimited access to e-learnings and more)

Company info

Ensure compliance with company policies and all federal/state collection laws
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Equal opportunity

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Visa & Work Authorization

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Apply directly at ALS Global →Create a free account for alerts like this View ALS Global immigration profile

This listing is sourced directly from ALS Global's careers page and normalized into a canonical job model.