New York Psychotherapy and Counseling Center

New York Psychotherapy and Counseling Center

Training Assistant

Queens, NY, United States

Sponsorship not specified$50k-$60kDetected 40 days ago
CanvaBrand StrategyExcelHROnboardingCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementPublic SpeakingOrganizational SkillsMicrosoft OfficeSharePoint

About the role

  • NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America - the highest distinction for workplace mental health.
  • This role assists with coordinating onboarding activities, training events, and new hire orientation sessions, ensuring a smooth and organized experience for all participants.

Responsibilities

  • Assist with designing, developing, and implementing engaging virtual training programs using instructional design principles to ensure content is interactive, accessible, and aligned with organizational goals.
  • Support trainers and facilitators by assisting with training materials, presentations, and attendance documentation.
  • Create and design training presentations and marketing materials, including flyers, for Academy programs.
  • Moderate NYPCC Academy trainings, meetings, and support groups.
  • Collect, track, and analyze training attendance, outcomes, and feedback data to generate actionable insights, identify trends, and support continuous program improvement.
  • Support new employee onboarding by delivering engaging, thorough, and informative training experiences including the coordination of onboarding, New Hire Orientation and Work Ethics when needed.
  • Provide administrative support to the Training Specialist team as needed.
  • Collaborate with the Training Department to provide administrative support and assist with ad-hoc HR projects.
  • Perform other duties as assigned by Supervisor.
  • Creative with flyer design, branding, and social media content

Requirements

  • Generate reports for leadership, HR, and auditors as required.
  • Bachelor's Degree in Psychology, Industrial-Organizational Psychology, Human Resources, or a related field
  • 1-2 years of experience in professional development or human resources

Skills

  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Skilled in Canva, DocuSign, SCORM and other digital platforms
  • Communication & Interpersonal Skills
  • Excellent verbal and written communication skills, timely and effective
  • Strong interpersonal skills with the ability to present confidently
  • Able to interact effectively across all levels and diverse cultures
  • Team-oriented: collaborates well with HR, supervisors, and leadership
  • Maintains a positive, friendly, and "can-do" attitude
  • Professional Attributes
  • Demonstrates professionalism and discretion when handling sensitive staff information
  • Strong recordkeeping and organizational skills
  • Excellent time management; able to multi-task, prioritize, and meet deadlines under pressure

Compensation

  • $50,000 - $60,000/year
  • Compensation will commensurate with experience and qualifications.

Benefits

  • Named City and State's Top Place to Work in NY (2025) - Join a mission-driven mental health leader serving 15,000+ clients each month!
  • We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services.
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • 403B Retirement Plan with Match!
  • NYPCC Health and Wellness Events
  • Provide support for the Academy training cycle, including coordinating and scheduling internal and external trainings, workshops, and continuing education opportunities for staff at all levels.
  • Create trainings and manage registration within the Learning Management System (LMS), while maintaining accurate records in LMS, SharePoint, and ADP.
  • Assist in the administration of the LMS by testing course functionality, identifying technical issues, and troubleshooting problems to ensure a smooth learning experience for staff and participants.
  • Promote a positive, growth-oriented workplace culture by encouraging continuous learning, recognizing staff achievements, and supporting employee recognition initiatives.
  • Education & Experience
  • Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations.

Equal opportunity

  • Thrives in fast-paced, high-change environments
  • Passionate about NYPCC's mission and values
  • Valid Driver's License and reliable vehicle to travel to Bronx, Brooklyn, and Queens
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This listing is sourced directly from New York Psychotherapy and Counseling Center's careers page and normalized into a canonical job model.