Doordashusa
Senior Field Service Technician, Labs
Mesa, AZ · Senior · Contract
Sponsorship not specifiedDetected 1 day ago
JiraLogisticsRoboticsCommunicationMentoring
About the role
- You will be a fundamental and experienced member of the Service Operations team at DoorDash Labs, based out of our Mesa, AZ service location.
- Deployments can run anywhere from a few days to a few weeks, and DoorDash covers all associated travel, lodging, and meal expenses.
- You will report to the Associate Operations Manager, Service Operations, in our DoorDash Labs organization.
Responsibilities
- Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data
- Work independently to manage and prioritize assigned workload effectively
- Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision
- Calibrate, configure, and maintain specialized diagnostic tools and test equipment
Requirements
- If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!
- We're excited about you because you have…
- Experience with JIRA, MaintainX, and other service tools and systems is a major plus
- Valid U.S. driver's license required, and a successful completion of MVR required
Nice to have
- Prior experience in vehicle or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus
Skills
- Strong communication and documentation skills
Company info
- DoorDash Labs is an independent team within DoorDash.
- We explore robotics and automation to transform last-mile logistics in the long term.
Equal opportunity
- In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
- Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
- Whether blatant or hidden, barriers to success have no place at DoorDash.
- We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
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