Swbc

Swbc

Commercial Client Service Representative

San Antonio, TX · Staff+

Sponsorship not specifiedDetected 31 days ago
Outbound SalesCustomer SupportLeadershipCommunication

About the role

  • Please note, SWBC does not hire tobacco users as allowed by law.
  • To learn more about SWBC, visit our website at www.SWBC.com.
  • If interested, please click the appropriate apply button.

Responsibilities

  • Provides support to the Financial Institutions by working escalated or time sensitive issues in a professional and timely manner. Assists Financial Institutions with questions regarding reports and Focus Net.
  • Handles Support Line to provide training in data entry, CoTrak or other Service Center procedures to include assisting with procedures inquires and problem resolution.
  • Performs time-sensitive account maintenance before and after account processing cycles.
  • Creates internal management reports; and assists in special projects as needed.

Requirements

  • High School Diploma or GED required.
  • Minimum of one to two (1-2) years in coordinating the implementation of company products and procedures and high-level customer service or other related experience in an insurance or banking environment.

Compensation

  • Competitive overall compensation package

This listing is sourced directly from Swbc's careers page and normalized into a canonical job model.