Mattel
American Girl Restaurant Host (part-time)
Los Angeles, CALIFORNIA, United States · Part-time
Sponsorship not specifiedDetected 1 day ago
ExcelCustomer SupportCollaborationMicrosoft Office
About the role
- The Host is located at the AG Retail Flagship Los Angeles location and reports directly to the Café Manager.
- This position is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team.
- If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.
Responsibilities
- We create innovative products and experiences that inspire fans, entertain audiences and develop children through play.
- We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
- Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
- Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music, and table placement.
- Utilizes Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.
- We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Nice to have
- Experience as a restaurant host, hotel concierge, or related customer service position, preferred.
- Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.
- Experience working with children, preferred.
Company info
- American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com ), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world.
- We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular that we own or license in partnership with global entertainment companies.
- Our offerings include toys, content, consumer products, digital and live experiences.
- Our products are sold in collaboration with the world's leading retail and ecommerce companies.
- Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
- Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
- Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day.
- We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
- Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
- Videos to watch:
- The Culture at Mattel
- Corporate Philanthropy
- The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families.
- Our experiential retail stores provide shopping destinations like no other.
This listing is sourced directly from Mattel's careers page and normalized into a canonical job model.