Maricopa County

Maricopa County

Banking and Customer Service Specialist

301 W Jefferson St, Phoenix, AZ 85003

Sponsorship not specified$20k-$26kDetected 8 hours ago
Customer Support

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15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

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About the role

  • Job Type Unclassified Department Treasurer About the Position Join a team where accuracy, service, and impact matter!
  • They also ensure that payments are posted accurately and in a timely manner to properly apportion funds to county schools and other agencies that depend on property tax revenue.

Responsibilities

  • The Banking and Customer Services Specialist provides time-sensitive, specialized financial transactions and customer service support to taxpayers, title companies, and business entities paying Maricopa County property taxes.

Requirements

  • If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be fully utilized, apply to join our team!

Compensation

  • $20.25 - $32.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
  • This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
  • We are over 13,000 employees strong, providing vital services for one of the fastest-growing counties in the nation, with over four million residents who call Maricopa County home.
  • Along with offering purposeful careers, you can expect a rich selection of economical and comprehensive healthcare options, robust retirement plans, tuition and loan payment programs, and multiple paid leave options, as part of an overall generous compensation and benefits package.
  • Date 07/31/26 Application Deadline 08/02/26 Pay Range Anticipated Hiring Range:
  • Full Pay Range:

Benefits

  • $20.25 - $32.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.

Company info

  • The Maricopa County Treasurer is responsible for collecting all real and personal property taxes for the nation's 4th largest Treasurer's Office. There are over 1,700 tax districts that include state, County, incorporated cities and towns, schools, community colleges, and special districts, and then distributing those funds to those tax districts. Join a team of change agents and be part of the exciting technology transformation taking place at the Maricopa County Treasurer's Office! We have updated all our internal systems and have a new online eGovernment service center. If you would like to be part of a challenging and rewarding team of innovators, this is the place for you! Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ We Require Three years of cash-handling experience in a banking/financial institution High School diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value Associate's degree Bilingual skills (Spanish) Three or more years of experience performing office, administrative, or clerical duties Job Contributions Serve as the Treasurer's Office customer front-facing representative Greet customers and provide parcel account and property tax information Process property tax payments, including counting cash and coins accurately and maintaining precision in the process. Ensure that the cash drawer balances at the end of each shift and resolve any discrepancies Maintain accurate records of all transactions and ensure strict compliance with the policies and procedures of the bank Operate computer terminals, check scanners, and other equipment used in banking transactions Stay up-to-date with the county and Treasurer's Office policies and procedures Resolve customer issues and complaints in a professional and timely manner Participate in training programs to enhance product knowledge, customer service skills, and job proficiency Prepare individual daily banking deposits for armored vendor pickup, ensuring proper procedures are followed Complete other projects when needed Working Conditions The position is a highly visible, customer-facing role Work is performed in a normal, indoor office environment
  • must have manual dexterity of hands and body to operate office equipment Must be able to manage frequent interruptions, time pressures, high work volumes, multiple and complicated tasks, unscheduled tasks, team-oriented activities, prompt decision-making, and interaction with government officials and the public Must constantly maintain concentration, accuracy, ethical behavior, and a professional demeanor. Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now! We are Maricopa County. Who is that, you may ask? Forbes has rated Maricopa County one of Arizona's Best Employers in 2024. We are over 13,000 employees strong, providing vital services for one of the fastest-growing counties in the nation, with over four million residents who call Maricopa County home. You may wonder what we do, and it may be easier to answer that by asking what are you interested in! Join us and you will become part of a dynamic group of diverse and talented professionals who are passionate about making a difference and giving back to their communities. We offer career paths and opportunities in just about every job category and job level imaginable, so your journey with us is what you make of it! Along with offering purposeful careers, you can expect a rich selection of economical and comprehensive healthcare options, robust retirement plans, tuition and loan payment programs, and multiple paid leave options, as part of an overall generous compensation and benefits package. Thinking about career options, then please think about us! We are Maricopa County, and we are looking forward to working with you!
  • The Maricopa County Treasurer is responsible for collecting all real and personal property taxes for the nation's 4th largest Treasurer's Office.
  • There are over 1,700 tax districts that include state, County, incorporated cities and towns, schools, community colleges, and special districts, and then distributing those funds to those tax districts.
  • Join a team of change agents and be part of the exciting technology transformation taking place at the Maricopa County Treasurer's Office!
  • We have updated all our internal systems and have a new online eGovernment service center.
  • If you would like to be part of a challenging and rewarding team of innovators, this is the place for you!
  • Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy?
  • Follow this link to learn more!
  • Work With Us | Maricopa County, AZ We Require Three years of cash-handling experience in a banking/financial institution High School diploma or GED A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value Associate's degree Bilingual skills (Spanish) Three or more years of experience performing office, administrative, or clerical duties Job Contributions Serve as the Treasurer's Office customer front-facing representative Greet customers and provide parcel account and property tax information Process property tax payments, including counting cash and coins accurately and maintaining precision in the process.
  • Ensure that the cash drawer balances at the end of each shift and resolve any discrepancies Maintain accurate records of all transactions and ensure strict compliance with the policies and procedures of the bank Operate computer terminals, check scanners, and other equipment used in banking transactions Stay up-to-date with the county and Treasurer's Office policies and procedures Resolve customer issues and complaints in a professional and timely manner Participate in training programs to enhance product knowledge, customer service skills, and job proficiency Prepare individual daily banking deposits for armored vendor pickup, ensuring proper procedures are followed Complete other projects when needed Working Conditions The position is a highly visible, customer-facing role Work is performed in a normal, indoor office environment; must have manual dexterity of hands and body to operate office equipment Must be able to manage frequent interruptions, time pressures, high work volumes, multiple and complicated tasks, unscheduled tasks, team-oriented activities, prompt decision-making, and interaction with government officials and the public Must constantly maintain concentration, accuracy, ethical behavior, and a professional demeanor.
  • Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants.
  • If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.
  • We are Maricopa County.

Equal opportunity

  • If you require a reasonable accommodation during the
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This listing is sourced directly from Maricopa County's careers page and normalized into a canonical job model.