Microsoft

Microsoft

Enterprise Product Manager - Unified Service Offerings

United States, Washington, Redmond

Sponsorship not specified$131k-$277kDetected 1 day ago
AWSGCPMachine LearningData ScienceProduct ManagementProduct StrategySalesforceProcess ImprovementCustomer SuccessCustomer SupportResearchLeadershipCollaborationProblem SolvingPublic Speaking

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

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About the role

  • Join CCS and help us accelerate AI transformation for our customers and the world.
  • One of the key mechanisms through which Microsoft activates the incredible talent of its technical teams for customer success is Microsoft Unified.
  • Unified enables a proactive approach with customers that accelerates value creation and sustains growth for the Microsoft Cloud.

Responsibilities

  • AI-Driven Innovation: Collaborate with engineering and data science teams to embed AI capabilities into product design and delivery, enhancing customer outcomes and operational efficiency.
  • Operational Execution: Own the operational strategy for new and existing offerings, including customer transitions, renewals, SKU architecture, packaging, pricing, and incentives.
  • Go-to-Market Strategy: Serve as the subject-matter expert for GTM planning and execution. Shape product positioning, messaging, and campaign strategies to drive adoption and impact.
  • Business Process: Establish and manage core business processes including taxonomy, business rules, and performance reporting. Ensure adherence to the full product lifecycle with clear go/no-go checkpoints.

Requirements

  • Required / Minimum Qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement - OR equivalent experience.
  • 6+ years management (e.g., people, project, process, vendor, change) experience.
  • 8+ years people management experience.
  • Proven track record in end-to-end product or offer management, from ideation to launch and scale, with measurable business impact.
  • Experience partnering with engineering or data science teams to embed AI/ML capabilities into products or services.
  • Excellent cross-functional collaboration skills, with the ability to influence and align stakeholders across all levels.
  • Experience presenting product strategy, roadmaps, and business outcomes to senior executives.

Nice to have

  • Additional or Preferred Qualifications

Compensation

  • $131k-$277k

Benefits

  • Define Product Strategy: Craft the vision and business goals that drive the strategy for Unified Enterprise offerings, with a strong emphasis on customer success, resilience, security, and AI-driven innovation.
  • Cross-Functional Enablement: Partner with Delivery teams to translate product vision into scalable support models, consistent delivery frameworks, and global capacity planning.

Company info

  • Customer & Market Insights: Leverage customer feedback, market research, and competitive analysis to deeply understand the needs of enterprise, mid-market, and regulated customers.

Equal opportunity

  • equal opportunity employer.
  • If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the

Visa & Work Authorization

  • All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status
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This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.