Nasdaq
Client Success Manager
CA-Toronto-York St 24/25 · Senior
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Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- You'll thrive in this position if you're client-focused, strategic, and relationship-driven, have a global mindset, and bring a passion for technology and innovation to a fast-paced, high-impact environment.
- This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
- Come as You Are Nasdaq is an equal opportunity employer.
Responsibilities
- Build and maintain strong relationships with senior decision makers and influencers across assigned global accounts.
- Create demand for Nasdaq's products and services through impactful presentations and strategic conversations.
- Analyze client data and sales reports to identify risks, opportunities, and drive retention strategies.
- Collaborate with senior Account Managers to ensure consistent client satisfaction and revenue growth.
Requirements
- Bachelor's degree in Business, or a related field, or equivalent practical experience.
- 10+ years of experience in account management, client success, or sales within a global or regulated industry.
- Clear communicator with experience in collaborative, matrixed environments.
Nice to have
- Advanced degree or certification (e.g., MBA, PMP).
- Experience in capital markets, fintech, or regulated industries.
- Exposure to global teams and cultural nuances in cross-border collaboration.
- Nasdaq is an equal opportunity employer.
- We welcome applications from candidates of all backgrounds and identities.
- We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
Compensation
- The base pay range for this role is $106,000 - $148,000.
Benefits
- In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth.
- Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Company info
- We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
- What We Offer We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.
This listing is sourced directly from Nasdaq's careers page and normalized into a canonical job model.