IDT
Retail Account Manager (RAM) – NRS & Retail Services
Springfield, Ma
Sponsorship not specified$31k-$31kDetected 1156 days ago
ExpressData AnalysisCRMAccountingVoIPCommunicationMicrosoft Office
About the role
- About the Opportunity: IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM).
- This role balances the thrill of direct, consultative sales with the stability of consistent account management.
- IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion.
Responsibilities
- In this role, you won't just manage a route-you will be a growth partner for small businesses.
- You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
- Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
- Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
Requirements
- Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
- A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
Nice to have
- 1-2 years of experience in retail sales, outside sales, or customer-facing roles.
- Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Skills
- Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Compensation
- Competitive Base Salary + uncapped commission structure.
Benefits
- Comprehensive mileage and gas reimbursement program.
- Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
This listing is sourced directly from IDT's careers page and normalized into a canonical job model.