Fortinet
Senior Technical Support Engineer
Sunnyvale, CA, United States · Senior · Full-time
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($68,000) is below the Level I prevailing wage of $90,106. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · San Jose-Sunnyvale-Santa Clara, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 86%
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The US base salary range for this full-time position is $68,000-$84,000.
- Wage ranges are based on various factors, including the labour market, job type, and job level.
- Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
Responsibilities
- Perform collection, analysis, and change recommendations of configuration of customer network information and packet capture.
Skills
- TCP/IP, UDP, SSH, TLS, SSL, HTTP, HTTPS, Proxy, VLAN, Routing, Content based routing, or URL modification
- OSI model
- Operating systems: Windows, Unix or Linux
- Internet security: firewall, IPSs, or Mail Security Gateways.
- Having any of industry certificates (FCNSA, CCNA, CCIE)
- Basic experience with security devices (Firewalls, IPSs, Mail Security Gateways etc.)
- Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)
- Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.)
- Proficient spoken and written English
- Positive, communicative and customer oriented attitude
- Bachelor's or Master's Degree in Engineering
- Must be authorized to work in the U.S. without sponsorship.
Compensation
- The US base salary range for this full-time position is $68,000-$84,000.
Benefits
- We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
- Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.
- All roles are eligible to participate in the Fortinet equity program.
- Bonus eligibility is reviewed at the time of hire and annually at the Company's discretion.
Company info
- Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.
- Provide technical support to customers on security devices and Cloud deployments.
- Run real-time phone or remote access sessions with customers.
Visa & Work Authorization
- Must be authorized to work in the U.S. without sponsorship.
This listing is sourced directly from Fortinet's careers page and normalized into a canonical job model.