Abercrombie & Kent
Tailormade Travel Consultant
USA - IL - Downers Grove, USA · Full-time
Sponsorship not specified$49k-$53kDetected 26 days ago
CRMSalesOutbound SalesResearchCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- Evaluate pricing received from DMC or Third-Party suppliers to ensure value (A&K value and price value)
- Ensure all Travel Studio and OneIs booking details are complete and accurate in accordance with department guidelines
- Maximize conversions by following up on Option Quote and Quote Pending bookings in CRM within the established timeframe
Responsibilities
- The Travel Consultant is responsible for the design, pricing, and sale of itineraries that are tailored to meet guest requirements and expectations.
- Develop and maintain a network of existing and new clientele through outbound sales calls in order to build relationships
- Actively manage guest relationships with a variety of touch points (i.e., acknowledge birthdays, anniversaries, etc)
- Design custom Tailormade itineraries in consultation with guests and Travel Agents
- Communicate and advocate product and price value in support of successful conversions
- Manage all financial aspects of booking in Travel Studio according to company guidelines
Requirements
- Confirm required services with DMC and Third-Party suppliers
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.
Skills
- Excellent verbal and written communication skills with an emphasis on telephone sales
- Detail-oriented with excellent organizational skills and ability to multitask
- Strong worldwide geographic, destination, cultural, and world affairs knowledge
- Intermediate computer skills required (Microsoft Office), and the ability to quickly master new technologies
- Good judgment and problem-solving skills
- Ability to work in a team environment
- Excellent inter-personal skills
- Basic Sabre skills required, intermediate skills preferred
- Must be able to read/write/speak in English
- Foreign language skills preferred
- Associate or bachelor's degree preferred or equivalent experience
- High School diploma required
Compensation
- Hourly position with annual earnings of approximately $49,000-$53,000, with additional earning potential through sales incentive opportunities.
Benefits
- A&K offers a large portfolio of competitive benefits to all eligible, full-time employees.
- Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts.
- Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
Equal opportunity
- equal opportunity employer.
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