Bigpanda

Bigpanda

Senior Software Engineer, Biggy Engineering

USA · Senior

No sponsorship$187k-$220kDetected 67 days ago
TypeScriptReactNext.jsNode.jsDistributed SystemsBackend DevelopmentFull-Stack DevelopmentCode ReviewVector DatabasesAWSOAuthMachine LearningLLMsRAGAgentic AIAI OrchestrationIncident ResponseCiscoResearchCommunicationMicrosoft Teams

About the role

  • We are expanding what enterprise IT teams can do with AI, not just making existing workflows slightly faster.
  • This is an early-stage product environment inside an established enterprise company.
  • We move quickly, work directly with customers, make pragmatic tradeoffs, and prioritize shipping differentiated customer value over perfect process.

Responsibilities

  • Build production-grade software across backend services, APIs, web applications, workflow systems, AI agents, enterprise integrations, and automation platforms.
  • Architect and implement AI-native capabilities using LLMs, prompting, tool calling, agent orchestration, RAG, vector search, knowledge graphs, embeddings, and structured/unstructured enterprise data.
  • Own features from concept through delivery, including customer discovery, technical design, implementation, manual validation, release, bug resolution, and iteration.
  • Move fast in ambiguous problem spaces without hiding behind process, excessive documentation, or prolonged design debates.
  • Collaborate through paired development, design discussion, code review, debugging, and direct technical debate.
  • All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day.

Requirements

  • High proficiency with modern AI development tools such as Cursor, Claude Code, ChatGPT, or similar platforms
  • High velocity: you are motivated to ship, learn, and iterate quickly while maintaining sound engineering judgment.
  • Healthy conflict: you can challenge weak ideas directly while remaining considerate, collaborative, and low-ego.
  • you are motivated to ship, learn, and iterate quickly while maintaining sound engineering judgment.

Skills

  • Comfort with uncertainty, changing priorities, incomplete requirements, and fast iteration cycles.

Compensation

  • the ability to develop your skills each and every day.
  • BigPanda has a significant focus on career development that is at the core of our employee experience.
  • BigPanda is proud to be an Equal Employment Opportunity workplace employer.
  • Market competitive salary with an anticipated base compensation range of $187,000 - $220,000.
  • We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward.

Benefits

  • Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents.
  • Competitive equity Remote-first environment Unlimited PTO Twelve (12) paid holidays throughout the year Comprehensive health benefits #PandaParent support.

Company info

  • BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running.
  • BigPanda's AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action.
  • By eliminating IT noise, automating incident management, and keeping our customers' digital services up and running around the clock, we become a mission-critical part of our customers' IT operations.
  • With BigPanda, some of the world's largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.
  • BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
  • We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas.
  • We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
  • Work directly with customers, GTM, product, and other engineers to identify high-value problems and translate them into product capabilities.

Equal opportunity

  • BigPanda is an E-Verify Employer If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.
  • Note: BigPanda is an E-Verify Employer If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.

Visa & Work Authorization

  • vironment along with a work-from-home stipend to support remote work arrangements Values-based culture Please note that visa sponsorship is not available for this position
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This listing is sourced directly from Bigpanda's careers page and normalized into a canonical job model.