Mass General Brigham

International Patient Liaison

Boston-MA

Sponsorship not specified$53k-$76kDetected 4 days ago

AccountingRecruitingPatient CareResearchLeadershipCommunicationTime Management

About the role

Under the direction of the Assistant Director, International Office liaises with all hospital departments and across the MGB Healthcare Systems to facilitate the health care needs of the international patient population.
Ensuring an efficient process and promoting high levels of patient and physician satisfaction.
Provide leadership in defining opportunities to expand and improve all aspects of international referrals, both directly from patient-initiated requests as well referring physician requests for service.

~Manage billing and payments to provide timely, seamless service
Receives and manages letters of guarantee from embassies or insurance companies.
Delivers concierge-level attention to service for each patient.

Superior interpersonal skills to interact effectively with all levels of staff, patients, families and community organizations required.
Must be able to collaborate and consult in an effective interdisciplinary team approach
Education
Bachelor's Degree Related Field of Study required
Experience
Program support or program management experience 1-2 years required
Knowledge, Skills and Abilities
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Basic financial/accounting skills.
Strong oral and written communication skills.
Bachelors Degree required 3-5 years in a health care setting with administrative responsibilities preferred Bilingual preferred.
Superior interpersonal skills to interact effectively with all levels of staff, patients, families and community organizations required. Must be able to collaborate and consult in an effective interdisciplinary team approach

$53,040.00 - $75,888.80/Annual
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Manage cases, planning all inpatient and outpatient care with providers for consultation, diagnosis, and medical procedures.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.