Zocdoc
Senior Manager, Talent Operations
New York, NY; Silicon Valley, CA; USA Remote · Senior
Sponsorship not specified$159k-$215kDetected 22 days ago
Project ManagementCRMRecruitingEmployment LawLeadershipMentoring
Stay score
odds of building a lasting career here
61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We're here to give power to the patient.
- For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need.
- We want to make sure all of those doors open when patients are knocking.
Responsibilities
- Own and optimize our recruiting tech stack (Gem, Greenhouse, BrightHire, etc), ensuring tools are configured to support how the team actually works - not fighting the tools to make process fit
- Identify gaps in the stack, evaluate and recommend new tools or integrations, and manage vendor relationships
- Build and maintain integrations between systems so data flows cleanly across the recruiting lifecycle
- Design and build a knowledge management system for the TA team - playbooks, SOPs, onboarding materials, and process documentation that scales as the team grows and evolves
- Collaborate with TA managers and leaders to standardize processes globally
- Manage and develop a team of 2 Recruiting Coordinators, with the team growing over time as the function scales
Requirements
- 6-8+ years of experience in Talent/Recruiting Operations, People Operations, or a closely related function, with a track record of building an operations function from scratch
Compensation
- Zocdoc is committed to fair and equitable compensation practices.
Benefits
- Partner with TA Leadership and the People Analytics team to build recruiting dashboards and define the metrics that matter - pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion
- Partner cross-functionally (Legal, People Systems, Total Rewards) to implement new processes and ensure compliance with internal policy and employment law
Company info
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- You call again.
- In every other part of your life, you book in seconds.
- In healthcare, you're blocked.
- Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
- Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting.
- We don't want to own the front door to care; there isn't one.
- Fixing healthcare starts with fixing access to it.
- And we're still just getting started.
- Your Impact on Our Mission
- Our Talent Acquisition team finds and hires the people who help Zocdoc give power to the patient.
- Talent Operations is the engine behind that work - the systems, data, and processes that let recruiters spend their time on people, not on process.
- We're building this function from the ground up, and this role will be at the center of it.
- We're looking for a Senior Manager, Talent Operations to build our talent operations function from scratch.
- You've done this before - you know what it takes to go from "recruiters cobbling together workarounds" to an operational backbone: clean tooling, documented process, and metrics leaders actually trust.
- This is a hybrid IC/manager role.
- Day to day, you'll be hands-on - configuring tools, building knowledge systems, standing up dashboards.
- You'll also lead a team of 2 Recruiting Coordinators, with the team expected to grow as the function matures.
- Your day to day is…
- Tooling & Systems
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.