Relaypro

Solutions Engineer

Raleigh, NC

Sponsorship not specifiedDetected 2 days ago

SalesLogisticsCustomer SuccessLeadershipCommunicationPublic Speaking

About the role

You'll work directly with operational leadership, IT and OT teams, and executive stakeholders across manufacturing, logistics, hospitality, and other frontline industries.
Success in this role demands the technical depth to earn an engineer's trust and the business instinct to move an executive conversation forward - without losing precision in either direction.

Design and architect robust, scalable solutions leveraging Relay's core product suite and open API capabilities to meet specific customer needs and create lasting value.
Develop and deliver compelling, customized product demonstrations and technical presentations that clearly articulate the value and feasibility of the proposed solution to operational, IT, and executive stakeholders.
Build and demonstrate proof-of-concept solutions that showcase platform capabilities and validate technical requirements against the customer's real-world conditions.
Lead the technical diligence phase end-to-end - addressing technical questions, security inquiries (RFIs/RFPs, security questionnaires), IT architecture reviews, and integration concerns.
Thoroughly document the designed solution architecture, including key configurations, API usage, and integration points agreed upon during pre-sales.
Ensure post-sales teams have the technical context, design rationale, and customer background needed to implement the solution as envisioned.
Come build it with us.
At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success.

Demonstrated ability to translate complex business problems into technical solutions and communicate them credibly to both technical and business stakeholders.
Experience leading enterprise technical diligence - RFPs, security reviews, IT architecture evaluations.
Comfort reading and working with APIs and integrations
Exceptional communication skills, with the ability to move between deep technical detail and executive-level business narrative without losing precision in either direction.
Bachelor's degree, or equivalent practical experience.
A technical degree (Computer Science, Engineering) is great, but we're equally interested in candidates from other backgrounds who have built strong technical capability through their post-college experience.
Direct experience with frontline operations - manufacturing, logistics, hospitality - or OT/IT convergence and industrial systems.
Familiarity with real-time operational data systems, IoT infrastructure, or industrial automation platforms.
Experience scoping or delivering technical engagements in a consulting or professional-services environment.

The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
Latest tech, standing desks, and all the tools and software you need to thrive

Generous Paid Time Off
If you're joining our Raleigh-based HQ, you'll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling

Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
We're dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
Now, here's what we're building, and where you come in.
Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives.
401(k) Savings Plan + Company Match
Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
Partner with the Enterprise sales team and prospective customers to deeply understand their business objectives, technical requirements, and operational pain points.
Act as the primary technical point of contact and trusted advisor for prospective Enterprise customers throughout the sales cycle.

Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy.

This listing is sourced directly from Relaypro's careers page and normalized into a canonical job model.