Masters Insurance

Account Associate, Commercial Insurance

Kanata, ON

Sponsorship not specifiedDetected 14 days ago

ExcelCommunicationTime ManagementMicrosoft Office

About the role

The successful candidate will be working with a supportive, industry-leading team of Account Executives to service and market an active, growing book of business.
The position will allow you to gain exposure in commercial risks for small to medium size accounts in the Construction, Realty and Manufacturing segments.
Issue certificates, insurance summaries, proposals, Binders of Insurance, and other commercial insurance documentation accurately and on time.

Communicate with clients and underwriters via phone, email, and in person to manage requests, resolve issues, and provide information.
Maintain strong follow-up on client requests and internal tasks, ensuring timely resolution.
Manage abeyances and follow up with underwriters and clients for outstanding information.
Collaborate with Account Executives and Insurance Underwriters to provide support and ensure smooth processes.
This position offers a dynamic and fast-paced work environment where the Account Associate will be expected to manage multiple tasks simultaneously.
Request, verify, and invoice policy endorsements, renewal documents, and cancellations.

Proven experience in the insurance industry or a related field.
Minimum of two (2) years of experience in a commercial lines department at an insurance brokerage or company, with similar duties and responsibilities.
Working knowledge of commercial lines products and construction insurance.
Familiarity with TAM software, insurance company portals, and Compu-quote.
Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
Ability to work independently, while being receptive to direction and feedback.
Previous experience in operating or running a business.

Our extensive services cover personal and commercial insurance, group benefits, as well as life, estate, and investment solutions.
With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable claims support.
Individual must be highly motivated, remain flexible to changing job priorities, and strive to create exceptional service experiences.

Use TAM and insurance company portals for record-keeping, updates, and processing documentation.
We are committed to accommodating the needs of applicants in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act at every stage of the recruitment and selection process.
The Company Founded in 1966, Masters Insurance has grown into one of Ontario's largest and most trusted independent brokerages.
Driven by our core values of integrity, care, innovation, and exceptional service, we are dedicated to safeguarding our clients' interests and ensuring their peace of mind.

If you require accommodation, please contact us at cclare @mastersinsurance.com.

This listing is sourced directly from Masters Insurance's careers page and normalized into a canonical job model.