Syneos Health LLC

Syneos Health LLC

Field Service Management Technician- Bridgewater, NJ

USA-NJ-Bridgewater

Sponsorship not specifiedDetected 34 days ago
ProcurementInventory ManagementFDA RegulatoryCommunicationCollaborationOrganizational Skills

About the role

  • Field Service Management Technician- Bridgewater, NJ Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.
  • Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
  • No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.

Responsibilities

  • Use enterprise and custom applications to support daily operational workflows.
  • Work with procurement systems to order supplies and support inventory-related needs.
  • Collaborate with and provide backup support to the Deployment team during operational needs, peak periods, or staffing gaps.
  • Evaluate, install, test, maintain, and support laptops, peripherals, operating systems, and applications.
  • Perform other duties as assigned.
  • We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
  • Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
  • We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need.
  • We are committed to building an inclusive culture - where you can authentically be yourself.
  • Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.

Requirements

  • Strong organizational skills and the ability to follow established procedures.
  • Knowledge of computer imaging tools and related processes.
  • Experience with inventory management or ticketing systems.
  • Technical proficiency in hardware setup, imaging, and device configuration.
  • Familiarity with Windows, iPadOS, mobile device management, and Microsoft 365.
  • Ability to troubleshoot basic hardware and software issues.
  • Associate degree in a related field.
  • Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
  • Required:
  • College or technical school equivalent.
  • High attention to detail and accuracy, with the ability to manage multiple tasks effectively.
  • Effective communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Preferred:
  • Three to five years of IT experience supporting an enterprise environment of 1,000 or more end users.
  • Experience in IT support, hardware operations, or inventory management.

Benefits

  • Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success.
  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Company info

  • The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.
  • The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.
  • The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

This listing is sourced directly from Syneos Health LLC's careers page and normalized into a canonical job model.