Brookfield Asset Management
Technical Support Specialist
Chicago, Illinois · Senior
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$4,560 more — $79,560 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $79,560 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Bioengineers and Biomedical Engineers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Bioengineers and Biomedical Engineers (17-2031) · Chicago-Naperville-Elgin, IL-IN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Accountability - Takes ownership of issues, sees them through to resolution.
- Ensure all incidents, resolutions, and workarounds are documented in accordance with knowledge management standards.
- Represent Brookfield Technology Services with professionalism in all interactions.
Responsibilities
- Own IT support incidents and requests through to confirmed resolution.
- Install, configure, maintain, and troubleshoot hardware, software, peripherals, AV equipment, and network connectivity.
- Deliver basic technical training and guidance to end users.
- Collaborate across TS teams to resolve complex or escalated issues efficiently.
- Assist and provide backup support to other deskside team members as needed.
- Support high-priority and complex technical issues, including escalations.
Requirements
- Knowledge and proficiency in the following areas:
Nice to have
- Experience in the financial services industry is preferred
Skills
- Participate in the testing and rollout of new desktop technologies and software.
- ITIL framework and best practices
- Strong customer service and relationship management skills
Compensation
- Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus).
- Cash compensation tends to vary based on geography to account for local market conditions and is set to be market competitive.
- $75,000 - $85,000
- Compensation decisions are based on several factors including relative experience, overall years of experience, industry experience, education and designations.
- Compensation decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education and designations.
Benefits
- decisions are based on several factors including relative experience, overall years of experience, industry experience, education and designations.
- decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education and designations.
Company info
- We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit and business needs, without regard to any characteristic protected by applicable law.
This listing is sourced directly from Brookfield Asset Management's careers page and normalized into a canonical job model.