Waystar

Waystar

Director, Quote to Cash Systems

Atlanta, GA · Director

Sponsorship not specifiedDetected 9 days ago
BigQuerySnowflakeAzureData EngineeringOKRsSalesforceSalesFinancial AnalysisERPCadenceLeadershipIFRSFinancial ReportingNetSuite

About the role

  • ABOUT THIS POSITION The Director, Quote-to-Cash Systems is the system owner and operational leader for Waystar's end-to-end revenue lifecycle within the Information Systems & Infrastructure Operations (IS&IO) organization.
  • Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
  • Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012.

Responsibilities

  • Lead platform evaluation, vendor selection, and rationalization decisions - producing business cases with TCO, NRR impact, and integration risk analysis for SVP and executive review
  • Maintain a rolling 18-36 month Q2C systems roadmap aligned to revenue growth, ASC 606 compliance, operational efficiency, and IS&IO infrastructure priorities
  • Partner with Data Engineering and IS&IO architecture teams to ensure Snowflake and BigQuery pipelines reflect clean, auditable, ASC 606-aligned Q2C data flows
  • Lead and develop a team of three direct reports: Sr. CPQ Analyst, Billing Platform Functional Analyst, and PM Tool Administrator
  • Develop cross-training and career development plans to eliminate single-point-of-failure risk across the Q2C platform portfolio
  • Drive continuous improvement across the full Q2C lifecycle: Opportunity → Quote → Contract → Order → Billing → Invoice → Revenue Recognition
  • Identify and eliminate manual process gaps - specifically bill plan creation failures, lead-to-customer mapping exceptions, and invoice activation lag
  • Partner with Finance on ASC 606 revenue recognition configuration and with Legal on contract data governance in LinkSquares
  • Manage strategic vendor relationships with Salesforce, Conga, Oracle, Planview, and adjacent platform partners
  • Working knowledge of ASC 606 / IFRS 15 and how revenue recognition requirements drive system design and configuration decisions

Requirements

  • 8+ years in Revenue Operations, Sales Operations, or enterprise systems leadership - with 3+ years managing direct reports in an IS/IT or RevOps organization
  • Experience reporting to or closely partnering with infrastructure or IS leadership at $500M+ revenue companies
  • Familiarity with MuleSoft or Azure Data Factory for Q2C integration orchestration
  • Experience with AI-driven Q2C automation: auto-renewal logic, intelligent pricing, or contract data extraction (e.g., LinkSquares AI)

Compensation

  • Competitive total rewards (base salary + bonus, if applicable)

Benefits

  • Own integration design across all Q2C system boundaries; ensure field-level data fidelity and MuleSoft / Azure Data Factory pipeline health
  • Maintain and communicate a Q2C systems health dashboard to executive stakeholders on a monthly cadence

This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.