Fetch
Project Manager, AI Operations
USA · Full-time
Sponsorship not specified$86k-$100kDetected 15 days ago
LLMsProject ManagementAgileCommunicationCollaboration
About the role
- This role is ideal for someone who excels at bringing structure to complex initiatives, improving operational processes, and driving results in fast-moving environments.
- This is a full-time role that can be held from one of our US offices or remotely in the United States.
- Translate business goals into execution plans: Convert established business priorities into actionable project plans, milestones, workflows, and operating processes.
Responsibilities
- Own complex projects and programs: Lead large-scale projects and defined programs across Fetch's AI and automation initiatives from planning through execution, ensuring deliverables, timelines, and success metrics are achieved.
- Drive AI evaluation programs: Shape and sequence a portfolio of evaluation work, setting priorities across projects and grounding program plans in a real understanding of the eval lifecycle.
- Drive cross-functional execution: Coordinate stakeholders across multiple teams, manage dependencies, and ensure work progresses efficiently toward shared objectives.
- Manage risk and remove obstacles: Identify project and program risks, anticipate where evaluation efforts will strain on capacity, dependencies, or methodology maturity, and resolve issues before they affect delivery, quality, or outcomes.
- Improve operational effectiveness and consistency: Design and implement workflow improvements, SOPs, documentation, templates, and tracking mechanisms that make execution more efficient, scalable, and repeatable.
- Partner on AI-enabled solutions: Work with Automation Specialists, AI Operations leaders, and technical teams to identify opportunities where automation and AI can improve operational performance.
- Share expertise and support team development: Serve as a resource for Project Coordinators and Senior Project Coordinators by sharing knowledge, providing guidance, and reinforcing operational best practices.
- Cross-Functional Collaborators: You build strong relationships across teams and effectively align stakeholders around shared goals.
Requirements
- 4+ years of experience with a strong working understanding of how LLMs, evaluations, and AI systems function across a portfolio, enough to drive program strategy and navigate ambiguity independently.
- Native, day-to-day use of AI and automation tools (e.g., ChatGPT, Claude, or similar platforms), and the ability to raise the team's fluency around them.
- Experience managing complex projects, programs, or operational initiatives with multiple stakeholders and dependencies.
- Ability to navigate ambiguity, solve operational challenges, and make sound decisions independently.
- Proven track record of managing timelines, risks, priorities, and deliverables across cross-functional teams.
- Proficiency with project management, reporting, and collaboration tools (e.g., Asana, Airtable, or similar platforms).
- Trusted Experts: You are recognized as a reliable resource within your domain and help others navigate complex operational challenges.
- Experience in AI, automation, technology, or operations-focused environments.
- Experience designing or improving workflows, processes, or operational systems.
- Experience partnering with technical teams, engineers, data scientists, or automation specialists.
Nice to have
- Preferred Requirements: Experience in AI, automation, technology, or operations-focused environments.
Compensation
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire.
- The base salary range for this position is [$86,000 - $100,000].
Benefits
- Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
This listing is sourced directly from Fetch's careers page and normalized into a canonical job model.