Crosby
Operations Lead
New York City
Sponsorship not specified$140k-$185kDetected 400 days ago
About the role
- Operations are core to our business and are a competitive advantage, so we are designing an ambitious, world class org.
- As a member of the Operations Team at Crosby, you will take full ownership of scaling the best law firm ever built - designing and optimizing complex human-in-the-loop workflows, cracking our automation, and ensuring quality.
Responsibilities
- Own mission-critical workflows that blend human and machine to deliver legal work faster and better than ever before
- Design and implement new operational processes, from scoping to rollout, across legal delivery, quality control, training, and client success.
- Partner with product and engineering to prototype and deploy internal tools that increase throughput and reduce error.
- Proven ability to own complex systems or projects end-to-end, especially in ambiguous or high-stakes settings.
Requirements
- 2-5 years of experience in operations, consulting, finance, or a similarly analytical and high pressure, execution-focused environment.
Nice to have
- An interest in law or legal services is a plus, but not required-this is an operations-first role.
Skills
- higher-quality work, delivered faster.
- Help us transform one of society's most important industries.
Compensation
- Pursuant to New York Labor Law Section 194-b, the US Pay Range for this position is listed in the job post.
Benefits
- Medical insurance (multiple plan options through Anthem & Cigna)
- HSA or FSA, depending on your plan choice
- Dental insurance
- Vision insurance
- One Medical membership
- In-office desk setup stipend
Company info
- This is not your typical bizops role. Operations are core to our business and are a competitive advantage, so we are designing an ambitious, world class org.
Equal opportunity
- Crosby is an equal opportunity employer.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the New York City Fair Chance Act.
- Pursuant to New York Labor Law Section 194-b, the US Pay Range for this position is listed in the job post.
- Final compensation will be determined based on skills, experience, and qualifications.
This listing is sourced directly from Crosby's careers page and normalized into a canonical job model.